|
WELCOME TO OUR ONLINE STORE! WWW.DECIBELGARDEN.COM AND ITS ASSOCIATES PROVIDE THEIR SERVICES TO YOU
SUBJECT TO THE FOLLOWING CONDITIONS. BY ACCESSING AND USING THE WWW.DECIBELGARDEN.COM WEB SITE, YOU AGREE
TO BE LEGALLY BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF USE SET FORTH BELOW,
DO NOT USE THE WWW.DECIBELGARDEN.COM WEB SITE.
PLEASE REVIEW OUR PRIVACY NOTICE, WHICH ALSO GOVERNS YOUR VISIT TO OUR WEBSITE, TO UNDERSTAND OUR PRACTICES.
WHEN YOU VISIT WWW.DECIBELGARDEN.COM OR SEND E-MAILS TO US, YOU ARE COMMUNICATING WITH US ELECTRONICALLY.
YOU CONSENT TO RECEIVE COMMUNICATIONS FROM US ELECTRONICALLY. WE WILL COMMUNICATE WITH YOU BY E-MAIL OR BY
POSTING NOTICES ON THIS SITE. YOU AGREE THAT ALL AGREEMENTS, NOTICES, DISCLOSURES AND OTHER COMMUNICATIONS
THAT WE PROVIDE TO YOU ELECTRONICALLY SATISFY ANY LEGAL REQUIREMENT THAT SUCH COMMUNICATIONS BE IN WRITING.
COPYRIGHT
1. ALL OF THE CONTENT YOU SEE AND HEAR ON THE WWW.DECIBELGARDEN.COM WEB SITE, INCLUDING, FOR EXAMPLE, ALL OF
THE IMAGES, ILLUSTRATIONS, GRAPHICS, TEXT, AND CODE IS COPYRIGHTED UNDER UNITED STATES LAW AND PROTECTED BY
WORLDWIDE COPYRIGHT LAWS AND TREATY PROVISIONS. THE COPYRIGHTS IN THE CONTENT ARE OWNED BY TRACY
DEBARDELABEN ENTERPRISE OR BY THIRD PARTIES WHO HAVE LICENSED THEIR MATERIALS TO TRACY DEBARDELABEN
ENTERPRISE. THE ENTIRE CONTENT OF THE SITE IS COPYRIGHTED AS A COLLECTIVE WORK UNDER U.S. COPYRIGHT LAWS.
YOU MAY NOT COPY, DOWNLOAD, REPRODUCE, MODIFY, PUBLISH, DISTRIBUTE, TRANSMIT, TRANSFER OR CREATE DERIVATIVE
WORKS FROM THE CONTENT WITHOUT FIRST OBTAINING WRITTEN PERMISSION FROM TRACY DEBARDELABEN ENTERPRISE.
ALL CONTENT INCLUDED ON THIS SITE, SUCH AS TEXT, GRAPHICS, LOGOS, BUTTON ICONS, IMAGES, AUDIO CLIPS, DIGITAL
DOWNLOADS, DATA COMPILATIONS, AND SOFTWARE, IS THE PROPERTY OF WWW.DECIBELGARDEN.COM OR ITS CONTENT
SUPPLIERS AND PROTECTED BY UNITED STATES AND INTERNATIONAL COPYRIGHT LAWS. THE COMPILATION OF ALL CONTENT
ON THIS SITE IS THE EXCLUSIVE PROPERTY OF WWW.DECIBELGARDEN.COM WITH COPYRIGHT AUTHORSHIP FOR THIS
COLLECTION BY WWW.DDECIBELGARDEN.COM PROTECTED BY U.S. AND INTERNATIONAL COPYRIGHT LAWS
"NO CONTENT (TEXT, GRAPHICS, LOGOS, ETC) MAY BE COPIED/REPRODUCED WITHOUT THE OWNERS EXPRESSED WRITTEN
PERMISSION. VIOLATORS WILL BE FINED AN AUTOMATIC $2000.00 FINE PER INCIDENT. PAYMENT OF THIS FINE DOES NOT
CONSTITUTE PERMISSION TO USE COPYRIGHTED MATERIAL. COPYRIGHTED MATERIAL MUST BE REMOVED IMMEDIATELY FROM
OFFENDING WEB SITE(S) OR OTHER PUBLICATION(S) UPON NOTICE OF INFRINGEMENT. BY ILLEGALLY COPYING ANY CONTENT
OF THIS SITE, OFFENDER AGREES TO PAY THE ABOVE FINE FOR EACH INCIDENT UPON NOTICE OF OFFENSE."
2. FOR MOST OF THE LINES WE SELL, WE ARE EITHER AUTHORIZED BY THE MANUFACTURER AND/OR PRODUCTS ARE OBTAINED
THROUGH AN AUTHORIZED FACTORY DISTRIBUTOR FOR THAT LINE. WHICH MEANS BRAND NEW, "A-STOCK" MERCHANDISE
SHIPPED DIRECTLY FROM THE MANUFACTURER WITH THE FULL FACTORY SERVICE WARRANTY. WARRANTY IS BETWEEN 90
DAYS UP TO 6 YRS DEPENDING ON THE MANUFACTURER. MOST OF THE LINES WE SELL OFFER A ONE YR. WARRANTY.
WE DO NOT SELL USED, B STOCK, OR REFURBISHED GOODS.
3. WARRANTY IS FOR REPAIR AND/OR REPLACEMENT AT THE DISCRETION OF THE MANUFACTURER OR AUTHORIZED
DISTRIBUTOR.
PLEASE SAVE YOUR BOXES AND ALL ACCESSORIES THAT ACCOMPANY THE PRODUCT INCLUDING ALL RECEIPTS AND
DOCUMENTATION OF YOUR ORDER. YOU MUST CONTACT US CUSTOMERSERVICE@DECIBELGARDEN.COM FOR A RETURN
AUTHORIZATION NUMBER (RMA#) YOU MUST ALSO COMPLETE AND RETURN BY FAX OR EMAIL AN (RMA FORM) BEFORE ANY
WARRANTY WORK CAN TAKE PLACE.
DECIBEL GARDEN RETURN MERCHANDISE AUTHORIZATION (RMA) FORM
FAX NUMBER: 1-877-251-2298
EMAIL: customerservice@decibelgarden.com
GOODS RETURNED TO US WITHOUT A RMA# WILL BE DENIED. WARRANTY DOES NOT COVER AGAINST USER DAMAGE. DEFINES
ABUSE AS, BUT NOT LIMITED TO, BURNT VOICE COILS (BLACKENED, NO CONTINUITY, MELTED ADHESIVES, COIL SEPARATED
FROM THE FORMER, ETC.) PUNCTURED OR DAMAGED SURROUNDS, BROKEN SPEAKER TERMINALS, BENT, CHIPPED OR
BROKEN FRAMES, RIPPED SPIDERS OR DAMAGED BACK PLATES. SPEAKERS SUBMITTED WITH ANY OF THE ABOVE WILL BE
CONSIDERED OUT OF WARRANTY. WE SHALL NOT BE HELD LIABLE FOR INCIDENTAL LOSS OF USE, INSTALLATION OR REMOVAL
AND REINSTALLATION CHARGES ASSOCIATED WITH DEFECTIVE OR RETURNED PRODUCT. PRODUCTS THAT HAVE BEEN
IMPROPERLY INSTALLED WILL NOT BE COVERED BY THIS OR ANY OTHER WARRANTY. DUE TO THE EXTREME NATURE OF THE
PRODUCTS WE SELL, WE HIGHLY SUGGEST USERS TO HAVE THEIR CAR AND HOME AUDIO EQUIPMENT INSTALLED BY A
CERTIFIED MECP INSTALLER. PROOF OF PROFESSIONAL INSTALLATION IS NECESSARY FOR ALL OPEN BOX RETURNS. PLEASE
ALLOW 2 WEEKS FROM THE TIME YOU RETURN YOUR ITEM FOR YOUR REFUND OR EXCHANGE TO ARRIVE. IF PAID BY CREDIT
CARD, PLEASE ALLOW 2 BILLING CYCLES FOR YOUR CREDIT TO APPEAR ON YOUR STATEMENT. WE RESERVE THE RIGHT TO
DENY ANY WARRANTY WORK IN SUCH CASES. PLEASE NOTE SOMETIMES WARRANTY WORK TAKES SOME TIME, AND WE HAVE NO
CONTROL OVER IT. THIS IS NO DIFFERENT THAN IF YOU SENT IN THE ITEM FOR REPAIR YOURSELF. 4-8 WEEKS IS COMMON TIME.
DUE TO THE EXTREME NATURE OF THE PRODUCTS WE SELL, WE HIGHLY SUGGEST USERS TO HAVE THEIR CAR, MARINE, AND
HOME AUDIO EQUIPMENT INSTALLED BY A CERTIFIED MECP INSTALLER. BETTER TO BE SAFE THAN SORRY. IMPROPER INSTALLS
WILL CAUSE SEVERE DAMAGE TO YOUR EQUIPMENT AND WILL VOID THE WARRANTY (AND) (OR) RETURN STATUS. REMEMBER
PROOF OF PROFESSIONAL INSTALLATION IS NECESSARY FOR ALL OPEN BOX PRODUCTS RETURNED AFTER (7) DAYS OF
OWNERSHIP - YOU BREAK IT, YOU PAY FOR IT!
ANY ITEMS THAT ARE RETURNED FOR CREDIT MAY BE CHARGED A 40% RESTOCKING FEE. ONLY ITEMS THAT ARE BRAND-NEW
AND IN RE-SELLABLE CONDITION WILL BE CONSIDERED FOR CREDIT E.G. (NO DENTS, NICKS, SCRATCHES, DISCOLORATION,
REMOVAL OF COVERS, PLATES, SERIAL NUMBERS, ETC.).
4. U.P.S. GROUND IS OUR PREFERRED SHIPPING METHOD FOR THE LOWER 48 US STATES. PLEASE ALLOW ONE (1) TO THREE
(3) BUSINESS DAYS FOR PROCESSING TIME ON MOST ORDERS. SINCE MANY OF OUR ITEMS ARE MADE TO ORDER OR REQUIRE
SPECIAL HANDLING THEY MAY REQUIRE TEN (10) DAY PROCESSING. ORDERS PLACED AFTER 1 PM EASTERN STANDARD TIME
WILL BE PROCESSED THE NEXT FOLLOWING BUSINESS DAY. TRACKING NUMBERS WILL BE PROVIDED AFTER THE ORDER HAS
BEEN SHIPPED. OUR NORMAL SHIPPING DAYS ARE TUES & THURS. KEEP ALL PACKING AND SHIPPING MATERIALS.
5. WE ACCEPT THE FOLLOWING PAYMENT OPTIONS: VISA, MASTERCARD, AND DINERS CLUB. (NO C.O.D.'S ANYTIME)!
CREDIT CARD ORDERS CAN ONLY BE SHIPPED TO THE SAME ADDRESS AS THE BILLING ADDRESS OF YOUR CREDIT CARD.
FRAUDULENT ORDERS WILL NOT BE TOLERATED AND WILL BE TURNED OVER TO THE AUTHORITIES ASAP!
IF YOU ATTEMPT TO PLACE A FRAUDULENT CREDIT CARD ORDER YOU WILL BE CAUGHT!
6. PRICES REPRESENTED ON THESE PAGES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. WWW.DECIBELGARDEN.COM
WILL NOT BE LIABLE FOR TYPOGRAPHICAL ERRORS OR GLITCHES IN OUR SHOPPING CART SYSTEM THAT COULD CAUSE AN
INCORRECT PRICE TO DISPLAY.
7. WWW.DECIBELGARDEN.COM TRADEMARKS AND TRADE DRESS MAY NOT BE USED IN CONNECTION WITH ANY PRODUCT OR
SERVICE THAT IS NOT WWW.DECIBELGARDEN.COM, IN ANY MANNER THAT IS LIKELY TO CAUSE CONFUSION AMONG CUSTOMERS,
OR IN ANY MANNER THAT DISPARAGES OR DISCREDITS WWW.DECIBELGARDEN.COM. ALL OTHER TRADEMARKS, PRODUCT
NAMES AND COMPANY LOGOS TRADEMARKS, PICTURES, IMAGES, AND TRADE NAMES NOT OWNED BY
WWW.DECIBELGARDEN.COM OR ITS SUBSIDIARIES THAT APPEAR ON THIS SITE ARE THE PROPERTY OF THEIR RESPECTIVE
OWNERS, WHO MAY OR MAY NOT BE AFFILIATED WITH, CONNECTED TO, OR SPONSORED BY WWW.DECIBELGARDEN.COM OR ITS
SUBSIDIARIES.
8. YOUR MEMBERSHIP ACCOUNT-IF YOU USE THIS SITE, YOU ARE RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF
YOUR ACCOUNT AND PASSWORD AND FOR RESTRICTING ACCESS TO YOUR COMPUTER, AND YOU AGREE TO ACCEPT
RESPONSIBILITY FOR ALL ACTIVITIES THAT OCCUR UNDER YOUR ACCOUNT OR PASSWORD. IF YOU ARE UNDER 18, YOU MAY
USE OUR WEBSITE ONLY WITH INVOLVEMENT OF A PARENT OR GUARDIAN. WWW.DECIBELGARDEN.COM AND ITS ASSOCIATES
RESERVE THE RIGHT TO REFUSE SERVICE, TERMINATE ACCOUNTS, REMOVE OR EDIT CONTENT, OR CANCEL ORDERS IN THEIR
SOLE DISCRETION.
9. YOU MUST AGREE BY THESE TERMS BEFORE MAKING AN ORDER.
TERMS OF SALE
YOUR USE OF THE DECIBELGARDEN.COM WEB SITE IS GOVERNED BY THE POLICIES, TERMS, AND CONDITIONS SET FORTH
BELOW. PLEASE READ THE FOLLOWING INFORMATION CAREFULLY. BY USING THIS SITE OR SUBMITTING AN ORDER FOR
PRODUCTS OR SERVICES, YOU INDICATE YOUR ACCEPTANCE OF, AND AGREEMENT TO BE BOUND BY, THE TERMS AND
CONDITIONS SET FORTH BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS SITE
AND PLEASE DO NOT SUBMIT ANY ORDERS FOR PRODUCTS OR SERVICES. ALL SALES FINAL.
THESE TERMS AND CONDITIONS MAY BE CHANGED BY DECIBELGARDEN.COM, IN THE FUTURE. IT IS YOUR RESPONSIBILITY AS A
USER TO PERIODICALLY RETURN TO THIS PAGE TO REVIEW THE TERMS AND CONDITIONS FOR AMENDMENTS. THE AMENDED
TERMS SHALL TAKE EFFECT AUTOMATICALLY THE DAY THEY ARE POSTED ON THE SITE. YOUR CONTINUED USE OF THE
DECIBELGARDEN.COM WEB SITE FOLLOWING ANY AMENDMENTS WILL CONSTITUTE AGREEMENT TO SUCH AMENDMENTS.
THESE TERMS OF SERVICE WERE LAST REVISED ON FEBRUARY 12, 2006.
RETURN POLICY
ALL SALES ARE FINAL. IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE YOU MUST CONTACT WWW.DECIBELGARDEN.COM
IMMEDIATELY WITHIN 4 DAYS UPON RECEIPT OR WITHIN 7 DAYS OF THE ORIGINAL PURCHASE DATE. ALL RETURN REQUEST
MADE AFTER 7 DAYS OF THE ORIGINAL PURCHASE DATE MUST HAVE WRITTEN PROOF OF PROFESSIONAL INSTALLATION.
DECIBEL GARDEN RETURN MERCHANDISE AUTHORIZATION (RMA) FORM
FAX NUMBER: 1-877-251-2298
EMAIL: customerservice@decibelgarden.com
DAMAGED PRODUCTS
YOU MUST CALL 1-877-251-2298 IMMEDIATELY WITHIN 24HRS UPON RECEIPT TO OBTAIN A RETURN AUTHORIZATION NUMBER.
ITEMS SHIPPED BACK WITHOUT RETURN AUTHORIZATION NUMBER WILL BE REFUSED.
MERCHANDISE DAMAGED IN TRANSIT MUST BE REPORTED IMMEDIATELY WITHIN 24HRS UPON RECEIPT. OUR SHIPPING
COMPANIES WILL NOT ACCEPT DAMAGE CLAIMS BEYOND 48HRS OF RECEIPT AT THE DESTINATION. WE WILL ISSUE A CALL TAG
FOR THE DAMAGED MERCHANDISE TO BE PICKED-UP.
WE REQUIRE YOU TO INSURE ANY PACKAGE SHIPPED BACK TO US TO THE FULL INVOICED AMOUNT. OTHERWISE WE WILL NOT
BE ABLE TO ACCEPT MERCHANDISE DAMAGED BY THE SHIPPER.
DEFECTIVE PRODUCTS
DEFECTIVE MERCHANDISE MUST BE REPORTED TO US IMMEDIATELY WITHIN 24HRS OF RECEIPT. YOU MUST CALL
1-877-251-2298 TO OBTAIN A RETURN AUTHORIZATION NUMBER. ITEMS SHIPPED BACK WITHOUT RETURN AUTHORIZATION
NUMBER WILL BE REFUSED.
*NON-DEFECTIVE PRODUCTS
*AT OUR DISCRETION, WE MAY ALLOW UNOPENED ITEMS TO BE RETURNED. IF WE DO AUTHORIZE A RETURN OF AN UNOPENED
ITEM, A 40% RESTOCKING CHARGE WILL BE DEDUCTED FROM YOUR REFUND. SHIPPING CHARGES ARE NOT REFUNDABLE. ALL
NON-DEFECTIVE MERCHANDISE IT MUST BE REPORTED TO US WITHIN 3 DAYS OF RECEIPT OF DELIVERY.
MAKING PURCHASES
IF YOU WISH TO LICENSE OR MAKE PURCHASES OF PRODUCTS OR SERVICES DESCRIBED ON DECIBELGARDEN.COM SITE, YOU
WILL BE ASKED TO SUPPLY CERTAIN INFORMATION, INCLUDING BUT NOT LIMITED TO CREDIT CARD OR OTHER PAYMENT
INFORMATION. YOU AGREE THAT ALL INFORMATION THAT YOU PROVIDE TO DECIBELGARDEN.COM WILL BE ACCURATE,
COMPLETE AND CURRENT. YOU AGREE TO PAY ALL CHARGES INCURRED BY AUTHORIZED USERS OF YOUR ACCOUNT AND
CREDIT CARD OR OTHER PAYMENT MECHANISM AT THE PRICES IN EFFECT WHEN SUCH CHARGES ARE INCURRED. YOU WILL
ALSO BE RESPONSIBLE FOR PAYING ANY APPLICABLE TAXES, AND SHIPPING AND HANDLING CHARGES RELATING TO YOUR
PURCHASES.
PRICING AND TYPOGRAPHICAL ERRORS
DUE TO THE FAST PACE OF THE COMPUTER AND CONSUMER ELECTRONIC PRODUCTS INDUSTRIES, ALL PRICES ARE SUBJECT
TO CHANGE WITHOUT NOTICE. WE MAKE EVERY EFFORT TO PROVIDE YOU THE MOST ACCURATE, UP-TO-THE-MINUTE
INFORMATION. DESPITE OUR BEST EFFORTS, A SMALL NUMBER OF THE ITEMS ON OUR WEB SITE MAY BE MIS-PRICED.
IN THE EVENT A PRODUCT IS LISTED AT AN INCORRECT PRICE DUE TO TYPOGRAPHICAL, PHOTOGRAPHIC, OR TECHNICAL
ERROR OR ERROR IN PRICING INFORMATION RECEIVED FROM OUR SUPPLIERS, DECIBELGARDEN.COM SHALL HAVE THE RIGHT
TO REFUSE OR CANCEL ANY ORDERS PLACED FOR PRODUCT LISTED AT THE INCORRECT PRICE.
IF AN ITEM'S CORRECT PRICE IS LOWER THAN OUR STATED PRICE, WE WILL CHARGE THE LOWER AMOUNT AND SHIP YOU THE
ITEM.
IF AN ITEM'S CORRECT PRICE IS HIGHER THAN OUR STATED PRICE, WE WILL CANCEL YOUR ORDER AND NOTIFY YOU OF THE
PRICE ERROR AND ORDER CANCELLATION. YOU WILL, OF COURSE, HAVE AN OPPORTUNITY TO PURCHASE THE ITEM AT THE
CORRECT PRICE, IF YOU SO WISH.
WHILE WE MAKE EVERY ATTEMPT TO VERIFY PRICES BEFORE CHARGING YOUR CREDIT CARD, DECIBELGARDEN.COM SHALL
HAVE THE RIGHT TO REFUSE OR CANCEL ANY ORDERS PLACED ON MIS-PRICED PRODUCT WHETHER OR NOT THE ORDER HAS
BEEN CONFIRMED AND YOUR CREDIT CARD CHARGED. IF YOUR CREDIT CARD HAS ALREADY BEEN CHARGED FOR THE
PURCHASE AND YOUR ORDER IS CANCELED, DECIBELGARDEN.COM SHALL IMMEDIATELY ISSUE A CREDIT TO YOUR CREDIT
CARD ACCOUNT IN THE AMOUNT OF THE INCORRECT PRICE.
THE ADVERTISEMENT OF ANY PRODUCT ON THIS SITE DOES NOT CONSTITUTE AN OFFER TO SELL. YOUR ORDER OR YOUR
RECEIPT OF AN ELECTRONIC OR OTHER FORM OF ORDER CONFIRMATION DOES NOT SIGNIFY OUR ACCEPTANCE OF YOUR
ORDER, NOR DOES IT CONSTITUTE CONFIRMATION OF OUR OFFER TO SELL. DECIBELGARDEN.COM RESERVES THE RIGHT AT
ANY TIME AFTER RECEIPT OF YOUR ORDER TO ACCEPT OR DECLINE YOUR ORDER. DECIBELGARDEN.COM RESERVES THE
RIGHT AT ANY TIME AFTER RECEIPT OF YOUR ORDER, WITHOUT PRIOR NOTICE TO YOU, TO SUPPLY LESS THAN THE QUANTITY
YOU ORDERED OF ANY ITEM IN ACCORDANCE WITH OUR ORDER LIMITATION POLICY.
ALL ORDERS PLACED MUST OBTAIN PER-APPROVAL WITH AN ACCEPTABLE METHOD OF PAYMENT, AS ESTABLISHED BY OUR
CREDIT DEPARTMENT. WE MAY REQUIRE ADDITIONAL VERIFICATIONS OR INFORMATION BEFORE SHIPPING ANY ORDER. PLEASE
ALLOW 24-72 HOURS FOR ORDER PROCESSING FOR ADDRESS VERIFICATION. PRICE PROTECTION / POST SALE PRICE CHANGES
DECIBELGARDEN.COM PRODUCT PRICING IS COMPETITIVE, OFTEN CHANGING DAILY. DECIBELGARDEN.COM DOES NOT OFFER
PRICE PROTECTION ON ANY PURCHASES. AFTER PLACING YOUR ORDER, IF THE PRODUCT DROPS BELOW YOUR ORIGINAL
PURCHASE PRICE NO CREDITS OR FURTHER INCENTIVES ARE OFFERED IN EXCHANGE FOR THE PRICE DIFFERENCE.
INTERNATIONAL ORDERS
INTERNATIONAL ORDERS OUTSIDE THE UNITED STATES ARE AVAILABLE ON MOST ITEMS.
(CUSTOMER IS RESPONSIBLE FOR ALL DOCUMENT FEES, CUSTOMS FEES, DUTY TAXES ETC...)
(FOR ALL OVERSEAS VISA/MASTERCARD AND DINERS CLUB PATRONS-YOUR PAYMENT MUST EQUAL THE SALE PRICE IN U.S.A.
CURRENCY- PLEASE CHECK YOUR EXCHANGE RATE BEFORE YOU PLACE YOUR ORDER, EXTRA FEES MAY BE ADDED IF YOUR
PAYMENT IS LESS THAN THE SALE PRICE.)
(ALL INTERNATIONAL ORDERS REQUIRE): A FAXED OR EMAILED DECIBEL GARDEN CREDIT CARD AUTHORIZATION FORM.
FAX NUMBER: 1-877-251-2298
EMAIL: customerservice@decibelgarden.com
DISCLAIMER AND LIMITATION OF LIABILITY
YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO DECIBELGARDEN.COM ARISING FROM ANY PRODUCT SOLD
ON THE DECIBELGARDEN.COM SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL
DECIBELGARDEN.COM, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT,
CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.
THE DECIBELGARDEN.COM WEB SITE AND THE MATERIALS THEREIN ARE PROVIDED "AS IS". DECIBELGARDEN.COM MAKES NO
REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE
DECIBELGARDEN.COM SITE, ITS OPERATION, CONTENTS, INFORMATION, MATERIALS OR YEAR 2000 COMPLIANCE.
DECIBELGARDEN.COM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE
SITE OR ITS USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE
THAT DECIBELGARDEN.COM, ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR
DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE DECIBELGARDEN.COM SITE. YOU AGREE THAT THIS
LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION
DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
CREDIT CARD PROCEDURES & POLICIES
DECIBELGARDEN.COM ACCEPTS PAYMENT VIA PAYPAL. WE EMPLOY EXTENSIVE FRAUD PREVENTION MEASURES TO PROTECT
THE UNAUTHORIZED USAGE OF YOUR CREDIT CARD. AS PART OF THIS WE REQUIRE THE DETAILS OF THE BILLING ADDRESS
LISTED WITH YOUR CREDIT CARD. IF YOU ARE SHIPPING TO AN ALTERNATE ADDRESS WE REQUIRE THE ADDRESS BE LISTED AS
AN "ALTERNATE SHIPPING ADDRESS" OR "NOTED" ON YOUR CREDIT CARD ACCOUNT. IF THE SHIPPING ADDRESS IS NOT OR YOU
ARE UNSURE IF YOUR SHIPPING ADDRESS IS LISTED WITH YOUR CREDIT CARD ACCOUNT: PLEASE CALL THE 800 NUMBER
LISTED ON THE BACK OF YOUR CREDIT CARD AND REQUEST THIS ADDITION, THIS IS A STANDARD PROCEDURE AT MOST FINE
CREDIT CARD INSTITUTIONS AND THEY WILL BE FAMILIAR WITH THIS PROCEDURE.
UPON THE RECEIPT OF YOUR ORDER AND AS THE FIRST STAGE IN ORDER PROCESSING A PRE-AUTHORIZATION IS OBTAINED
AGAINST YOUR CREDIT CARD, IN PREPARATION FOR VERIFICATION & SHIPMENT. DURING THIS TIME YOU MAY NOT SEE THE
AUTHORIZATION PRESENT WITH YOUR CREDIT CARD INSTITUTION ONLINE OR BY STATEMENT, YOU WILL NEED TO CONTACT THE
800 NUMBER LOCATED ON THE BACK OF YOUR CREDIT CARD TO VERIFY SUCH AN AUTHORIZATION, OR CONTACT US DIRECTLY.
UPON VERIFICATION & SHIPMENT OF YOUR ORDER THE PRE-AUTHORIZATION PREVIOUSLY OBTAINED IS USED TO CAPTURE &
DEBIT THE FUNDS FROM YOUR CREDIT CARD ACCOUNT. ONLY AFTER SHIPMENT OF YOUR ORDER WILL YOUR CREDIT CARD BE
BILLED AND THE FUNDS DEBITED FROM YOUR ACCOUNT. ADDITIONALLY, WHEN CHECKING ORDER STATUS ONLINE YOUR
ORDER WILL NOT REFLECT AS BEING PAID UNTIL YOUR ORDER IS SHIPPED & TRACKING NUMBERS RECEIVED AND POSTED.
IF YOU HAVE ANY FURTHER QUESTIONS REGARDING CREDIT CARD PROCEDURES OR POLICIES PLEASE CONTACT A CUSTOMER
SERVICE REPRESENTATIVE AT 877-251-2298
PAYMENT METHODS
CREDIT CARDS - WE ACCEPT PAYMENT VIA PAYPAL. THERE IS NO SURCHARGE FOR USING YOUR CREDIT CARD TO MAKE
PURCHASES WITH DECIBELGARDEN.COM PLEASE BE SURE TO PROVIDE YOUR EXACT BILLING ADDRESS AND TELEPHONE
NUMBER (THE ADDRESS AND PHONE NUMBER YOUR CREDIT CARD BANK HAS ON FILE FOR YOU). INCORRECT INFORMATION
MAY CAUSE A DELAY IN PROCESSING YOUR ORDER.
WE ALSO ACCEPT PAYMENT THROUGH PAY-PAL (A 2% SURCHARGE (MAY) BE ADDED TO ALL ORDERS MADE THROUGH PAY-PAL)
ORDERS ARE PROCESSED UPON RECEIPT AND APPROVAL OF FUNDS.
(FOR ALL OVERSEAS PATRONS-YOUR PAYMENT MUST EQUAL THE SALE PRICE IN U.S.A. CURRENCY- PLEASE CHECK YOUR
EXCHANGE RATE BEFORE YOU PLACE YOUR ORDER, EXTRA FEES MAY BE ADDED IF YOUR PAYMENT IS LESS THAN THE SALE
PRICE.)
SHIPPING POLICY
DECIBELGARDEN.COM DOES NOT SHIP ON SATURDAY OR SUNDAY. DUE TO SHIPPER RESTRICTIONS WE CANNOT DELIVER TO
P.O. BOXES. ALL SHIPMENTS ARE SUBJECT TO STOCK AVAILABILITY. DECIBELGARDEN.COM SHIPPING AND HANDLING CHARGES
ARE BASED ON TOTAL WEIGHT, AND ARE CALCULATED AS DETERMINED BY FREIGHT CARRIERS SERVICING
DECIBELGARDEN.COM. DECIBELGARDEN.COM DOES NOT GUARANTEE ESTIMATED SHIP TIMES INCLUDED ON THE
DECIBELGARDEN.COM, NOR DOES DECIBELGARDEN.COM GUARANTEE ANY CLAIMS MADE BY ANY CARRIER.
DUE TO THE VARYING WEIGHT AND DIMENSIONS OF OUR MODELS, SOME ITEMS MAY REQUIRE ADDITIONAL SHIPPING AND/OR
HANDLING CHARGES. IF APPLICABLE SHIPPING AND/OR HANDLING CHARGES APPLY YOU WILL BE CONTACTED AFTER ORDER
RECEIPT.
*FREE GROUND SHIPPING DOES NOT INCLUDE WHITE GLOVE SERVICE.
PRODUCTS THAT ARE TOO HEAVY OR LARGE TO SHIP VIA GROUND (E.G. UPS, FEDEX) WILL BE SENT TO YOU VIA TRUCK FREIGHT.
TRUCK FREIGHT IS DIFFERENT THAN STANDARD UPS, FEDEX OR US MAIL IN THAT YOU WILL BE RESPONSIBLE FOR CARRYING
THE PRODUCT FROM THE BACK OF THE TRUCK INTO YOUR HOME.
THE MOST IMPORTANT THING TO REMEMBER ABOUT TRUCK FREIGHT IS THAT YOU MUST INSPECT THE PACKAGE AT THE TIME OF
DELIVERY. IF THE BOX HAS ANY DAMAGE, OR IF THERE IS ANY REASON FOR YOU TO BE AT ALL CONCERNED ABOUT DAMAGE,
PLEASE WRITE "PRODUCT DAMAGED" CLEARLY ON THE SHEET THAT THEY ASK YOU TO SIGN. THIS SIMPLY INSURES THAT IF
THERE IS ANY DAMAGE, IT WILL BE EASY TO TAKE CARE OF THE PROBLEM. PLEASE KEEP IN MIND THAT YOU MAY NEED A COUPLE
OF PEOPLE TO HELP UNLOAD IT. FOR AN ADDITIONAL FEE MOST TRUCK FREIGHT COMPANIES WILL MOVE THE ITEM FROM THE
TRUCK INTO YOUR HOME. TO ORDER THESE ADDITIONAL SERVICES, PLEASE CONTACT US AT 1-877-251-2298.
SALES TAXES
DECIBELGARDEN.COM SHALL AUTOMATICALLY CHARGE AND WITHHOLD THE APPLICABLE SALES TAX FOR ORDERS TO BE
DELIVERED TO ADDRESSES WITHIN THE STATES OF TEXAS AND FLORIDA. EACH CUSTOMER SHALL BE SOLELY RESPONSIBLE
FOR ALL SALES TAXES, OR OTHER TAXES, ON ORDERS SHIPPED TO ANY OTHER STATE.
CANCELLATIONS
WE DO NOT ACCEPT EMAIL OR FAX CANCELLATIONS. ORDERS CAN ONLY BE CANCELED PRIOR TO SHIPMENT VIA TELEPHONE. IF
YOUR ORDER HAS BEEN SHIPPED AND YOU WISH TO CANCEL YOU ARE SUBJECT TO A 40% RESTOCKING FEE. THE ORIGINAL
SHIPPING CHARGE PLUS AN ADDITIONAL RETURN SHIPPING CHARGE WILL ALSO BE ACCESSED.
SUBJECT TO THE FOLLOWING CONDITIONS. BY ACCESSING AND USING THE WWW.DECIBELGARDEN.COM WEB SITE, YOU AGREE
TO BE LEGALLY BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF USE SET FORTH BELOW,
DO NOT USE THE WWW.DECIBELGARDEN.COM WEB SITE.
PLEASE REVIEW OUR PRIVACY NOTICE, WHICH ALSO GOVERNS YOUR VISIT TO OUR WEBSITE, TO UNDERSTAND OUR PRACTICES.
WHEN YOU VISIT WWW.DECIBELGARDEN.COM OR SEND E-MAILS TO US, YOU ARE COMMUNICATING WITH US ELECTRONICALLY.
YOU CONSENT TO RECEIVE COMMUNICATIONS FROM US ELECTRONICALLY. WE WILL COMMUNICATE WITH YOU BY E-MAIL OR BY
POSTING NOTICES ON THIS SITE. YOU AGREE THAT ALL AGREEMENTS, NOTICES, DISCLOSURES AND OTHER COMMUNICATIONS
THAT WE PROVIDE TO YOU ELECTRONICALLY SATISFY ANY LEGAL REQUIREMENT THAT SUCH COMMUNICATIONS BE IN WRITING.
COPYRIGHT
1. ALL OF THE CONTENT YOU SEE AND HEAR ON THE WWW.DECIBELGARDEN.COM WEB SITE, INCLUDING, FOR EXAMPLE, ALL OF
THE IMAGES, ILLUSTRATIONS, GRAPHICS, TEXT, AND CODE IS COPYRIGHTED UNDER UNITED STATES LAW AND PROTECTED BY
WORLDWIDE COPYRIGHT LAWS AND TREATY PROVISIONS. THE COPYRIGHTS IN THE CONTENT ARE OWNED BY TRACY
DEBARDELABEN ENTERPRISE OR BY THIRD PARTIES WHO HAVE LICENSED THEIR MATERIALS TO TRACY DEBARDELABEN
ENTERPRISE. THE ENTIRE CONTENT OF THE SITE IS COPYRIGHTED AS A COLLECTIVE WORK UNDER U.S. COPYRIGHT LAWS.
YOU MAY NOT COPY, DOWNLOAD, REPRODUCE, MODIFY, PUBLISH, DISTRIBUTE, TRANSMIT, TRANSFER OR CREATE DERIVATIVE
WORKS FROM THE CONTENT WITHOUT FIRST OBTAINING WRITTEN PERMISSION FROM TRACY DEBARDELABEN ENTERPRISE.
ALL CONTENT INCLUDED ON THIS SITE, SUCH AS TEXT, GRAPHICS, LOGOS, BUTTON ICONS, IMAGES, AUDIO CLIPS, DIGITAL
DOWNLOADS, DATA COMPILATIONS, AND SOFTWARE, IS THE PROPERTY OF WWW.DECIBELGARDEN.COM OR ITS CONTENT
SUPPLIERS AND PROTECTED BY UNITED STATES AND INTERNATIONAL COPYRIGHT LAWS. THE COMPILATION OF ALL CONTENT
ON THIS SITE IS THE EXCLUSIVE PROPERTY OF WWW.DECIBELGARDEN.COM WITH COPYRIGHT AUTHORSHIP FOR THIS
COLLECTION BY WWW.DDECIBELGARDEN.COM PROTECTED BY U.S. AND INTERNATIONAL COPYRIGHT LAWS
"NO CONTENT (TEXT, GRAPHICS, LOGOS, ETC) MAY BE COPIED/REPRODUCED WITHOUT THE OWNERS EXPRESSED WRITTEN
PERMISSION. VIOLATORS WILL BE FINED AN AUTOMATIC $2000.00 FINE PER INCIDENT. PAYMENT OF THIS FINE DOES NOT
CONSTITUTE PERMISSION TO USE COPYRIGHTED MATERIAL. COPYRIGHTED MATERIAL MUST BE REMOVED IMMEDIATELY FROM
OFFENDING WEB SITE(S) OR OTHER PUBLICATION(S) UPON NOTICE OF INFRINGEMENT. BY ILLEGALLY COPYING ANY CONTENT
OF THIS SITE, OFFENDER AGREES TO PAY THE ABOVE FINE FOR EACH INCIDENT UPON NOTICE OF OFFENSE."
2. FOR MOST OF THE LINES WE SELL, WE ARE EITHER AUTHORIZED BY THE MANUFACTURER AND/OR PRODUCTS ARE OBTAINED
THROUGH AN AUTHORIZED FACTORY DISTRIBUTOR FOR THAT LINE. WHICH MEANS BRAND NEW, "A-STOCK" MERCHANDISE
SHIPPED DIRECTLY FROM THE MANUFACTURER WITH THE FULL FACTORY SERVICE WARRANTY. WARRANTY IS BETWEEN 90
DAYS UP TO 6 YRS DEPENDING ON THE MANUFACTURER. MOST OF THE LINES WE SELL OFFER A ONE YR. WARRANTY.
WE DO NOT SELL USED, B STOCK, OR REFURBISHED GOODS.
3. WARRANTY IS FOR REPAIR AND/OR REPLACEMENT AT THE DISCRETION OF THE MANUFACTURER OR AUTHORIZED
DISTRIBUTOR.
PLEASE SAVE YOUR BOXES AND ALL ACCESSORIES THAT ACCOMPANY THE PRODUCT INCLUDING ALL RECEIPTS AND
DOCUMENTATION OF YOUR ORDER. YOU MUST CONTACT US CUSTOMERSERVICE@DECIBELGARDEN.COM FOR A RETURN
AUTHORIZATION NUMBER (RMA#) YOU MUST ALSO COMPLETE AND RETURN BY FAX OR EMAIL AN (RMA FORM) BEFORE ANY
WARRANTY WORK CAN TAKE PLACE.
DECIBEL GARDEN RETURN MERCHANDISE AUTHORIZATION (RMA) FORM
FAX NUMBER: 1-877-251-2298
EMAIL: customerservice@decibelgarden.com
GOODS RETURNED TO US WITHOUT A RMA# WILL BE DENIED. WARRANTY DOES NOT COVER AGAINST USER DAMAGE. DEFINES
ABUSE AS, BUT NOT LIMITED TO, BURNT VOICE COILS (BLACKENED, NO CONTINUITY, MELTED ADHESIVES, COIL SEPARATED
FROM THE FORMER, ETC.) PUNCTURED OR DAMAGED SURROUNDS, BROKEN SPEAKER TERMINALS, BENT, CHIPPED OR
BROKEN FRAMES, RIPPED SPIDERS OR DAMAGED BACK PLATES. SPEAKERS SUBMITTED WITH ANY OF THE ABOVE WILL BE
CONSIDERED OUT OF WARRANTY. WE SHALL NOT BE HELD LIABLE FOR INCIDENTAL LOSS OF USE, INSTALLATION OR REMOVAL
AND REINSTALLATION CHARGES ASSOCIATED WITH DEFECTIVE OR RETURNED PRODUCT. PRODUCTS THAT HAVE BEEN
IMPROPERLY INSTALLED WILL NOT BE COVERED BY THIS OR ANY OTHER WARRANTY. DUE TO THE EXTREME NATURE OF THE
PRODUCTS WE SELL, WE HIGHLY SUGGEST USERS TO HAVE THEIR CAR AND HOME AUDIO EQUIPMENT INSTALLED BY A
CERTIFIED MECP INSTALLER. PROOF OF PROFESSIONAL INSTALLATION IS NECESSARY FOR ALL OPEN BOX RETURNS. PLEASE
ALLOW 2 WEEKS FROM THE TIME YOU RETURN YOUR ITEM FOR YOUR REFUND OR EXCHANGE TO ARRIVE. IF PAID BY CREDIT
CARD, PLEASE ALLOW 2 BILLING CYCLES FOR YOUR CREDIT TO APPEAR ON YOUR STATEMENT. WE RESERVE THE RIGHT TO
DENY ANY WARRANTY WORK IN SUCH CASES. PLEASE NOTE SOMETIMES WARRANTY WORK TAKES SOME TIME, AND WE HAVE NO
CONTROL OVER IT. THIS IS NO DIFFERENT THAN IF YOU SENT IN THE ITEM FOR REPAIR YOURSELF. 4-8 WEEKS IS COMMON TIME.
DUE TO THE EXTREME NATURE OF THE PRODUCTS WE SELL, WE HIGHLY SUGGEST USERS TO HAVE THEIR CAR, MARINE, AND
HOME AUDIO EQUIPMENT INSTALLED BY A CERTIFIED MECP INSTALLER. BETTER TO BE SAFE THAN SORRY. IMPROPER INSTALLS
WILL CAUSE SEVERE DAMAGE TO YOUR EQUIPMENT AND WILL VOID THE WARRANTY (AND) (OR) RETURN STATUS. REMEMBER
PROOF OF PROFESSIONAL INSTALLATION IS NECESSARY FOR ALL OPEN BOX PRODUCTS RETURNED AFTER (7) DAYS OF
OWNERSHIP - YOU BREAK IT, YOU PAY FOR IT!
ANY ITEMS THAT ARE RETURNED FOR CREDIT MAY BE CHARGED A 40% RESTOCKING FEE. ONLY ITEMS THAT ARE BRAND-NEW
AND IN RE-SELLABLE CONDITION WILL BE CONSIDERED FOR CREDIT E.G. (NO DENTS, NICKS, SCRATCHES, DISCOLORATION,
REMOVAL OF COVERS, PLATES, SERIAL NUMBERS, ETC.).
4. U.P.S. GROUND IS OUR PREFERRED SHIPPING METHOD FOR THE LOWER 48 US STATES. PLEASE ALLOW ONE (1) TO THREE
(3) BUSINESS DAYS FOR PROCESSING TIME ON MOST ORDERS. SINCE MANY OF OUR ITEMS ARE MADE TO ORDER OR REQUIRE
SPECIAL HANDLING THEY MAY REQUIRE TEN (10) DAY PROCESSING. ORDERS PLACED AFTER 1 PM EASTERN STANDARD TIME
WILL BE PROCESSED THE NEXT FOLLOWING BUSINESS DAY. TRACKING NUMBERS WILL BE PROVIDED AFTER THE ORDER HAS
BEEN SHIPPED. OUR NORMAL SHIPPING DAYS ARE TUES & THURS. KEEP ALL PACKING AND SHIPPING MATERIALS.
5. WE ACCEPT THE FOLLOWING PAYMENT OPTIONS: VISA, MASTERCARD, AND DINERS CLUB. (NO C.O.D.'S ANYTIME)!
CREDIT CARD ORDERS CAN ONLY BE SHIPPED TO THE SAME ADDRESS AS THE BILLING ADDRESS OF YOUR CREDIT CARD.
FRAUDULENT ORDERS WILL NOT BE TOLERATED AND WILL BE TURNED OVER TO THE AUTHORITIES ASAP!
IF YOU ATTEMPT TO PLACE A FRAUDULENT CREDIT CARD ORDER YOU WILL BE CAUGHT!
6. PRICES REPRESENTED ON THESE PAGES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. WWW.DECIBELGARDEN.COM
WILL NOT BE LIABLE FOR TYPOGRAPHICAL ERRORS OR GLITCHES IN OUR SHOPPING CART SYSTEM THAT COULD CAUSE AN
INCORRECT PRICE TO DISPLAY.
7. WWW.DECIBELGARDEN.COM TRADEMARKS AND TRADE DRESS MAY NOT BE USED IN CONNECTION WITH ANY PRODUCT OR
SERVICE THAT IS NOT WWW.DECIBELGARDEN.COM, IN ANY MANNER THAT IS LIKELY TO CAUSE CONFUSION AMONG CUSTOMERS,
OR IN ANY MANNER THAT DISPARAGES OR DISCREDITS WWW.DECIBELGARDEN.COM. ALL OTHER TRADEMARKS, PRODUCT
NAMES AND COMPANY LOGOS TRADEMARKS, PICTURES, IMAGES, AND TRADE NAMES NOT OWNED BY
WWW.DECIBELGARDEN.COM OR ITS SUBSIDIARIES THAT APPEAR ON THIS SITE ARE THE PROPERTY OF THEIR RESPECTIVE
OWNERS, WHO MAY OR MAY NOT BE AFFILIATED WITH, CONNECTED TO, OR SPONSORED BY WWW.DECIBELGARDEN.COM OR ITS
SUBSIDIARIES.
8. YOUR MEMBERSHIP ACCOUNT-IF YOU USE THIS SITE, YOU ARE RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF
YOUR ACCOUNT AND PASSWORD AND FOR RESTRICTING ACCESS TO YOUR COMPUTER, AND YOU AGREE TO ACCEPT
RESPONSIBILITY FOR ALL ACTIVITIES THAT OCCUR UNDER YOUR ACCOUNT OR PASSWORD. IF YOU ARE UNDER 18, YOU MAY
USE OUR WEBSITE ONLY WITH INVOLVEMENT OF A PARENT OR GUARDIAN. WWW.DECIBELGARDEN.COM AND ITS ASSOCIATES
RESERVE THE RIGHT TO REFUSE SERVICE, TERMINATE ACCOUNTS, REMOVE OR EDIT CONTENT, OR CANCEL ORDERS IN THEIR
SOLE DISCRETION.
9. YOU MUST AGREE BY THESE TERMS BEFORE MAKING AN ORDER.
TERMS OF SALE
YOUR USE OF THE DECIBELGARDEN.COM WEB SITE IS GOVERNED BY THE POLICIES, TERMS, AND CONDITIONS SET FORTH
BELOW. PLEASE READ THE FOLLOWING INFORMATION CAREFULLY. BY USING THIS SITE OR SUBMITTING AN ORDER FOR
PRODUCTS OR SERVICES, YOU INDICATE YOUR ACCEPTANCE OF, AND AGREEMENT TO BE BOUND BY, THE TERMS AND
CONDITIONS SET FORTH BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS SITE
AND PLEASE DO NOT SUBMIT ANY ORDERS FOR PRODUCTS OR SERVICES. ALL SALES FINAL.
THESE TERMS AND CONDITIONS MAY BE CHANGED BY DECIBELGARDEN.COM, IN THE FUTURE. IT IS YOUR RESPONSIBILITY AS A
USER TO PERIODICALLY RETURN TO THIS PAGE TO REVIEW THE TERMS AND CONDITIONS FOR AMENDMENTS. THE AMENDED
TERMS SHALL TAKE EFFECT AUTOMATICALLY THE DAY THEY ARE POSTED ON THE SITE. YOUR CONTINUED USE OF THE
DECIBELGARDEN.COM WEB SITE FOLLOWING ANY AMENDMENTS WILL CONSTITUTE AGREEMENT TO SUCH AMENDMENTS.
THESE TERMS OF SERVICE WERE LAST REVISED ON FEBRUARY 12, 2006.
RETURN POLICY
ALL SALES ARE FINAL. IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE YOU MUST CONTACT WWW.DECIBELGARDEN.COM
IMMEDIATELY WITHIN 4 DAYS UPON RECEIPT OR WITHIN 7 DAYS OF THE ORIGINAL PURCHASE DATE. ALL RETURN REQUEST
MADE AFTER 7 DAYS OF THE ORIGINAL PURCHASE DATE MUST HAVE WRITTEN PROOF OF PROFESSIONAL INSTALLATION.
DECIBEL GARDEN RETURN MERCHANDISE AUTHORIZATION (RMA) FORM
FAX NUMBER: 1-877-251-2298
EMAIL: customerservice@decibelgarden.com
DAMAGED PRODUCTS
YOU MUST CALL 1-877-251-2298 IMMEDIATELY WITHIN 24HRS UPON RECEIPT TO OBTAIN A RETURN AUTHORIZATION NUMBER.
ITEMS SHIPPED BACK WITHOUT RETURN AUTHORIZATION NUMBER WILL BE REFUSED.
MERCHANDISE DAMAGED IN TRANSIT MUST BE REPORTED IMMEDIATELY WITHIN 24HRS UPON RECEIPT. OUR SHIPPING
COMPANIES WILL NOT ACCEPT DAMAGE CLAIMS BEYOND 48HRS OF RECEIPT AT THE DESTINATION. WE WILL ISSUE A CALL TAG
FOR THE DAMAGED MERCHANDISE TO BE PICKED-UP.
WE REQUIRE YOU TO INSURE ANY PACKAGE SHIPPED BACK TO US TO THE FULL INVOICED AMOUNT. OTHERWISE WE WILL NOT
BE ABLE TO ACCEPT MERCHANDISE DAMAGED BY THE SHIPPER.
DEFECTIVE PRODUCTS
DEFECTIVE MERCHANDISE MUST BE REPORTED TO US IMMEDIATELY WITHIN 24HRS OF RECEIPT. YOU MUST CALL
1-877-251-2298 TO OBTAIN A RETURN AUTHORIZATION NUMBER. ITEMS SHIPPED BACK WITHOUT RETURN AUTHORIZATION
NUMBER WILL BE REFUSED.
*NON-DEFECTIVE PRODUCTS
*AT OUR DISCRETION, WE MAY ALLOW UNOPENED ITEMS TO BE RETURNED. IF WE DO AUTHORIZE A RETURN OF AN UNOPENED
ITEM, A 40% RESTOCKING CHARGE WILL BE DEDUCTED FROM YOUR REFUND. SHIPPING CHARGES ARE NOT REFUNDABLE. ALL
NON-DEFECTIVE MERCHANDISE IT MUST BE REPORTED TO US WITHIN 3 DAYS OF RECEIPT OF DELIVERY.
MAKING PURCHASES
IF YOU WISH TO LICENSE OR MAKE PURCHASES OF PRODUCTS OR SERVICES DESCRIBED ON DECIBELGARDEN.COM SITE, YOU
WILL BE ASKED TO SUPPLY CERTAIN INFORMATION, INCLUDING BUT NOT LIMITED TO CREDIT CARD OR OTHER PAYMENT
INFORMATION. YOU AGREE THAT ALL INFORMATION THAT YOU PROVIDE TO DECIBELGARDEN.COM WILL BE ACCURATE,
COMPLETE AND CURRENT. YOU AGREE TO PAY ALL CHARGES INCURRED BY AUTHORIZED USERS OF YOUR ACCOUNT AND
CREDIT CARD OR OTHER PAYMENT MECHANISM AT THE PRICES IN EFFECT WHEN SUCH CHARGES ARE INCURRED. YOU WILL
ALSO BE RESPONSIBLE FOR PAYING ANY APPLICABLE TAXES, AND SHIPPING AND HANDLING CHARGES RELATING TO YOUR
PURCHASES.
PRICING AND TYPOGRAPHICAL ERRORS
DUE TO THE FAST PACE OF THE COMPUTER AND CONSUMER ELECTRONIC PRODUCTS INDUSTRIES, ALL PRICES ARE SUBJECT
TO CHANGE WITHOUT NOTICE. WE MAKE EVERY EFFORT TO PROVIDE YOU THE MOST ACCURATE, UP-TO-THE-MINUTE
INFORMATION. DESPITE OUR BEST EFFORTS, A SMALL NUMBER OF THE ITEMS ON OUR WEB SITE MAY BE MIS-PRICED.
IN THE EVENT A PRODUCT IS LISTED AT AN INCORRECT PRICE DUE TO TYPOGRAPHICAL, PHOTOGRAPHIC, OR TECHNICAL
ERROR OR ERROR IN PRICING INFORMATION RECEIVED FROM OUR SUPPLIERS, DECIBELGARDEN.COM SHALL HAVE THE RIGHT
TO REFUSE OR CANCEL ANY ORDERS PLACED FOR PRODUCT LISTED AT THE INCORRECT PRICE.
IF AN ITEM'S CORRECT PRICE IS LOWER THAN OUR STATED PRICE, WE WILL CHARGE THE LOWER AMOUNT AND SHIP YOU THE
ITEM.
IF AN ITEM'S CORRECT PRICE IS HIGHER THAN OUR STATED PRICE, WE WILL CANCEL YOUR ORDER AND NOTIFY YOU OF THE
PRICE ERROR AND ORDER CANCELLATION. YOU WILL, OF COURSE, HAVE AN OPPORTUNITY TO PURCHASE THE ITEM AT THE
CORRECT PRICE, IF YOU SO WISH.
WHILE WE MAKE EVERY ATTEMPT TO VERIFY PRICES BEFORE CHARGING YOUR CREDIT CARD, DECIBELGARDEN.COM SHALL
HAVE THE RIGHT TO REFUSE OR CANCEL ANY ORDERS PLACED ON MIS-PRICED PRODUCT WHETHER OR NOT THE ORDER HAS
BEEN CONFIRMED AND YOUR CREDIT CARD CHARGED. IF YOUR CREDIT CARD HAS ALREADY BEEN CHARGED FOR THE
PURCHASE AND YOUR ORDER IS CANCELED, DECIBELGARDEN.COM SHALL IMMEDIATELY ISSUE A CREDIT TO YOUR CREDIT
CARD ACCOUNT IN THE AMOUNT OF THE INCORRECT PRICE.
THE ADVERTISEMENT OF ANY PRODUCT ON THIS SITE DOES NOT CONSTITUTE AN OFFER TO SELL. YOUR ORDER OR YOUR
RECEIPT OF AN ELECTRONIC OR OTHER FORM OF ORDER CONFIRMATION DOES NOT SIGNIFY OUR ACCEPTANCE OF YOUR
ORDER, NOR DOES IT CONSTITUTE CONFIRMATION OF OUR OFFER TO SELL. DECIBELGARDEN.COM RESERVES THE RIGHT AT
ANY TIME AFTER RECEIPT OF YOUR ORDER TO ACCEPT OR DECLINE YOUR ORDER. DECIBELGARDEN.COM RESERVES THE
RIGHT AT ANY TIME AFTER RECEIPT OF YOUR ORDER, WITHOUT PRIOR NOTICE TO YOU, TO SUPPLY LESS THAN THE QUANTITY
YOU ORDERED OF ANY ITEM IN ACCORDANCE WITH OUR ORDER LIMITATION POLICY.
ALL ORDERS PLACED MUST OBTAIN PER-APPROVAL WITH AN ACCEPTABLE METHOD OF PAYMENT, AS ESTABLISHED BY OUR
CREDIT DEPARTMENT. WE MAY REQUIRE ADDITIONAL VERIFICATIONS OR INFORMATION BEFORE SHIPPING ANY ORDER. PLEASE
ALLOW 24-72 HOURS FOR ORDER PROCESSING FOR ADDRESS VERIFICATION. PRICE PROTECTION / POST SALE PRICE CHANGES
DECIBELGARDEN.COM PRODUCT PRICING IS COMPETITIVE, OFTEN CHANGING DAILY. DECIBELGARDEN.COM DOES NOT OFFER
PRICE PROTECTION ON ANY PURCHASES. AFTER PLACING YOUR ORDER, IF THE PRODUCT DROPS BELOW YOUR ORIGINAL
PURCHASE PRICE NO CREDITS OR FURTHER INCENTIVES ARE OFFERED IN EXCHANGE FOR THE PRICE DIFFERENCE.
INTERNATIONAL ORDERS
INTERNATIONAL ORDERS OUTSIDE THE UNITED STATES ARE AVAILABLE ON MOST ITEMS.
(CUSTOMER IS RESPONSIBLE FOR ALL DOCUMENT FEES, CUSTOMS FEES, DUTY TAXES ETC...)
(FOR ALL OVERSEAS VISA/MASTERCARD AND DINERS CLUB PATRONS-YOUR PAYMENT MUST EQUAL THE SALE PRICE IN U.S.A.
CURRENCY- PLEASE CHECK YOUR EXCHANGE RATE BEFORE YOU PLACE YOUR ORDER, EXTRA FEES MAY BE ADDED IF YOUR
PAYMENT IS LESS THAN THE SALE PRICE.)
(ALL INTERNATIONAL ORDERS REQUIRE): A FAXED OR EMAILED DECIBEL GARDEN CREDIT CARD AUTHORIZATION FORM.
FAX NUMBER: 1-877-251-2298
EMAIL: customerservice@decibelgarden.com
DISCLAIMER AND LIMITATION OF LIABILITY
YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO DECIBELGARDEN.COM ARISING FROM ANY PRODUCT SOLD
ON THE DECIBELGARDEN.COM SITE SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL
DECIBELGARDEN.COM, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT,
CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.
THE DECIBELGARDEN.COM WEB SITE AND THE MATERIALS THEREIN ARE PROVIDED "AS IS". DECIBELGARDEN.COM MAKES NO
REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE
DECIBELGARDEN.COM SITE, ITS OPERATION, CONTENTS, INFORMATION, MATERIALS OR YEAR 2000 COMPLIANCE.
DECIBELGARDEN.COM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE
SITE OR ITS USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE
THAT DECIBELGARDEN.COM, ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR
DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE DECIBELGARDEN.COM SITE. YOU AGREE THAT THIS
LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION
DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
CREDIT CARD PROCEDURES & POLICIES
DECIBELGARDEN.COM ACCEPTS PAYMENT VIA PAYPAL. WE EMPLOY EXTENSIVE FRAUD PREVENTION MEASURES TO PROTECT
THE UNAUTHORIZED USAGE OF YOUR CREDIT CARD. AS PART OF THIS WE REQUIRE THE DETAILS OF THE BILLING ADDRESS
LISTED WITH YOUR CREDIT CARD. IF YOU ARE SHIPPING TO AN ALTERNATE ADDRESS WE REQUIRE THE ADDRESS BE LISTED AS
AN "ALTERNATE SHIPPING ADDRESS" OR "NOTED" ON YOUR CREDIT CARD ACCOUNT. IF THE SHIPPING ADDRESS IS NOT OR YOU
ARE UNSURE IF YOUR SHIPPING ADDRESS IS LISTED WITH YOUR CREDIT CARD ACCOUNT: PLEASE CALL THE 800 NUMBER
LISTED ON THE BACK OF YOUR CREDIT CARD AND REQUEST THIS ADDITION, THIS IS A STANDARD PROCEDURE AT MOST FINE
CREDIT CARD INSTITUTIONS AND THEY WILL BE FAMILIAR WITH THIS PROCEDURE.
UPON THE RECEIPT OF YOUR ORDER AND AS THE FIRST STAGE IN ORDER PROCESSING A PRE-AUTHORIZATION IS OBTAINED
AGAINST YOUR CREDIT CARD, IN PREPARATION FOR VERIFICATION & SHIPMENT. DURING THIS TIME YOU MAY NOT SEE THE
AUTHORIZATION PRESENT WITH YOUR CREDIT CARD INSTITUTION ONLINE OR BY STATEMENT, YOU WILL NEED TO CONTACT THE
800 NUMBER LOCATED ON THE BACK OF YOUR CREDIT CARD TO VERIFY SUCH AN AUTHORIZATION, OR CONTACT US DIRECTLY.
UPON VERIFICATION & SHIPMENT OF YOUR ORDER THE PRE-AUTHORIZATION PREVIOUSLY OBTAINED IS USED TO CAPTURE &
DEBIT THE FUNDS FROM YOUR CREDIT CARD ACCOUNT. ONLY AFTER SHIPMENT OF YOUR ORDER WILL YOUR CREDIT CARD BE
BILLED AND THE FUNDS DEBITED FROM YOUR ACCOUNT. ADDITIONALLY, WHEN CHECKING ORDER STATUS ONLINE YOUR
ORDER WILL NOT REFLECT AS BEING PAID UNTIL YOUR ORDER IS SHIPPED & TRACKING NUMBERS RECEIVED AND POSTED.
IF YOU HAVE ANY FURTHER QUESTIONS REGARDING CREDIT CARD PROCEDURES OR POLICIES PLEASE CONTACT A CUSTOMER
SERVICE REPRESENTATIVE AT 877-251-2298
PAYMENT METHODS
CREDIT CARDS - WE ACCEPT PAYMENT VIA PAYPAL. THERE IS NO SURCHARGE FOR USING YOUR CREDIT CARD TO MAKE
PURCHASES WITH DECIBELGARDEN.COM PLEASE BE SURE TO PROVIDE YOUR EXACT BILLING ADDRESS AND TELEPHONE
NUMBER (THE ADDRESS AND PHONE NUMBER YOUR CREDIT CARD BANK HAS ON FILE FOR YOU). INCORRECT INFORMATION
MAY CAUSE A DELAY IN PROCESSING YOUR ORDER.
WE ALSO ACCEPT PAYMENT THROUGH PAY-PAL (A 2% SURCHARGE (MAY) BE ADDED TO ALL ORDERS MADE THROUGH PAY-PAL)
ORDERS ARE PROCESSED UPON RECEIPT AND APPROVAL OF FUNDS.
(FOR ALL OVERSEAS PATRONS-YOUR PAYMENT MUST EQUAL THE SALE PRICE IN U.S.A. CURRENCY- PLEASE CHECK YOUR
EXCHANGE RATE BEFORE YOU PLACE YOUR ORDER, EXTRA FEES MAY BE ADDED IF YOUR PAYMENT IS LESS THAN THE SALE
PRICE.)
SHIPPING POLICY
DECIBELGARDEN.COM DOES NOT SHIP ON SATURDAY OR SUNDAY. DUE TO SHIPPER RESTRICTIONS WE CANNOT DELIVER TO
P.O. BOXES. ALL SHIPMENTS ARE SUBJECT TO STOCK AVAILABILITY. DECIBELGARDEN.COM SHIPPING AND HANDLING CHARGES
ARE BASED ON TOTAL WEIGHT, AND ARE CALCULATED AS DETERMINED BY FREIGHT CARRIERS SERVICING
DECIBELGARDEN.COM. DECIBELGARDEN.COM DOES NOT GUARANTEE ESTIMATED SHIP TIMES INCLUDED ON THE
DECIBELGARDEN.COM, NOR DOES DECIBELGARDEN.COM GUARANTEE ANY CLAIMS MADE BY ANY CARRIER.
DUE TO THE VARYING WEIGHT AND DIMENSIONS OF OUR MODELS, SOME ITEMS MAY REQUIRE ADDITIONAL SHIPPING AND/OR
HANDLING CHARGES. IF APPLICABLE SHIPPING AND/OR HANDLING CHARGES APPLY YOU WILL BE CONTACTED AFTER ORDER
RECEIPT.
*FREE GROUND SHIPPING DOES NOT INCLUDE WHITE GLOVE SERVICE.
PRODUCTS THAT ARE TOO HEAVY OR LARGE TO SHIP VIA GROUND (E.G. UPS, FEDEX) WILL BE SENT TO YOU VIA TRUCK FREIGHT.
TRUCK FREIGHT IS DIFFERENT THAN STANDARD UPS, FEDEX OR US MAIL IN THAT YOU WILL BE RESPONSIBLE FOR CARRYING
THE PRODUCT FROM THE BACK OF THE TRUCK INTO YOUR HOME.
THE MOST IMPORTANT THING TO REMEMBER ABOUT TRUCK FREIGHT IS THAT YOU MUST INSPECT THE PACKAGE AT THE TIME OF
DELIVERY. IF THE BOX HAS ANY DAMAGE, OR IF THERE IS ANY REASON FOR YOU TO BE AT ALL CONCERNED ABOUT DAMAGE,
PLEASE WRITE "PRODUCT DAMAGED" CLEARLY ON THE SHEET THAT THEY ASK YOU TO SIGN. THIS SIMPLY INSURES THAT IF
THERE IS ANY DAMAGE, IT WILL BE EASY TO TAKE CARE OF THE PROBLEM. PLEASE KEEP IN MIND THAT YOU MAY NEED A COUPLE
OF PEOPLE TO HELP UNLOAD IT. FOR AN ADDITIONAL FEE MOST TRUCK FREIGHT COMPANIES WILL MOVE THE ITEM FROM THE
TRUCK INTO YOUR HOME. TO ORDER THESE ADDITIONAL SERVICES, PLEASE CONTACT US AT 1-877-251-2298.
SALES TAXES
DECIBELGARDEN.COM SHALL AUTOMATICALLY CHARGE AND WITHHOLD THE APPLICABLE SALES TAX FOR ORDERS TO BE
DELIVERED TO ADDRESSES WITHIN THE STATES OF TEXAS AND FLORIDA. EACH CUSTOMER SHALL BE SOLELY RESPONSIBLE
FOR ALL SALES TAXES, OR OTHER TAXES, ON ORDERS SHIPPED TO ANY OTHER STATE.
CANCELLATIONS
WE DO NOT ACCEPT EMAIL OR FAX CANCELLATIONS. ORDERS CAN ONLY BE CANCELED PRIOR TO SHIPMENT VIA TELEPHONE. IF
YOUR ORDER HAS BEEN SHIPPED AND YOU WISH TO CANCEL YOU ARE SUBJECT TO A 40% RESTOCKING FEE. THE ORIGINAL
SHIPPING CHARGE PLUS AN ADDITIONAL RETURN SHIPPING CHARGE WILL ALSO BE ACCESSED.
 |  |  |  |  |  |  |  |  |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
 | |  |
 | |  |
|
| The Finest High End Import and Domestic A/V Electronics For Home, Mobile, & Marine Entertainment! |
|
|
|
Decibel Garden ® pictures and content of this website are copyrighted 2008-2010 ©
