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SHIPPING METHODS AND COSTS:
AT WWW.DECIBELGARDEN.COM WE ARE COMMITTED TO GETTING YOUR ORDER SAFELY TO YOUR DOORSTEP AS FAST AS
POSSIBLE AND AT MINIMUM COST.
DEPENDING ON THE ITEM(S) YOU PURCHASE ON WWW.DECIBELGARDEN.COM AND THE LOCATION TO WHICH THE ITEMS WILL
BE DELIVERED, DIFFERENT SHIPPING METHODS WILL BE AVAILABLE. EACH SHIPPING METHOD HAS ITS OWN RESTRICTIONS
AND CHARGES THAT WILL BE APPLIED TO YOUR ORDER.
AT CHECKOUT, YOU WILL BE PROMPTED TO CHOOSE A SHIPPING METHOD FOR YOUR ITEM(S). SHIPPING COSTS ARE
DEPENDENT ON THE ITEMS IN YOUR ORDER AND THE SHIPPING METHOD YOU SELECT. YOUR SHIPPING CHARGES WILL
AUTOMATICALLY COMPUTE DURING CHECKOUT PRIOR TO THE COMPLETION OF YOUR ORDER SOME ITEM(S) MAY INCUR
EXTRA SHIPPING COST, IF SO YOU WILL BE NOTIFIED BY PHONE OR EMAIL PRIOR TO SHIPMENT FOR YOUR APPROVAL.
WE OFFER FREE GROUND SHIPPING TO THE LOWER 48 CONTINENTAL U.S. STATES ON MOST ITEMS.
*FREE GROUND SHIPPING DOES NOT INCLUDE WHITE GLOVE SERVICE.
PRODUCTS THAT ARE TOO HEAVY OR LARGE TO SHIP VIA GROUND (E.G. UPS, FEDEX) WILL BE SENT TO YOU VIA TRUCK
FREIGHT. TRUCK FREIGHT IS DIFFERENT THAN STANDARD UPS, FEDEX OR US MAIL IN THAT YOU WILL BE RESPONSIBLE FOR
CARRYING THE PRODUCT FROM THE BACK OF THE TRUCK INTO YOUR HOME.
THE MOST IMPORTANT THING TO REMEMBER ABOUT TRUCK FREIGHT IS THAT YOU MUST INSPECT THE PACKAGE AT THE TIME
OF DELIVERY. IF THE BOX HAS ANY DAMAGE, OR IF THERE IS ANY REASON FOR YOU TO BE AT ALL CONCERNED ABOUT
DAMAGE, PLEASE WRITE "PRODUCT DAMAGED" CLEARLY ON THE SHEET THAT THEY ASK YOU TO SIGN. THIS SIMPLY INSURES
THAT IF THERE IS ANY DAMAGE, IT WILL BE EASY TO TAKE CARE OF THE PROBLEM. PLEASE KEEP IN MIND THAT YOU MAY NEED
A COUPLE OF PEOPLE TO HELP UNLOAD IT. FOR AN ADDITIONAL FEE MOST TRUCK FREIGHT COMPANIES WILL MOVE THE ITEM
FROM THE TRUCK INTO YOUR HOME. TO ORDER THESE ADDITIONAL SERVICES, PLEASE CONTACT US AT 1-877-251-2298.
* WORLD-WIDE SHIPPING IS AVAILABLE ON MOST ITEMS.
(PATRONS ARE RESPONSIBLE FOR ALL DOCUMENT FEES, CUSTOMS FEES, DUTY TAXES ETC.)
* (ALL INTERNATIONAL ORDERS REQUIRE): A FAXED OR EMAILED DECIBEL GARDEN CREDIT CARD AUTHORIZATION FORM.
FAX NUMBER: 1-877-251-2298
EMAIL: customerservice@decibelgarden.com
STANDARD GROUND, NORMALLY 3-8 BUSINESS DAYS.
MOST ITEMS MAY BE SHIPPED TO THE 48 CONTIGUOUS UNITED STATES VIA DHL AND OR UPS STANDARD GROUND SERVICE.
YOU CAN EXPECT YOUR ORDER TO ARRIVE WITHIN 3-8 FULL BUSINESS DAYS. BUSINESS DAYS ARE MONDAY-FRIDAY,
EXCLUDING FEDERAL HOLIDAYS WITHIN THE UNITED STATES.
*SHIPPING RATES MAY INCREASE FOR ITEMS THAT ARE CONSIDERED BY THE CARRIER AS OVERSIZED, OVERWEIGHT, OR
REQUIRE SPECIAL HANDLING OF ANY KIND.
*OUR NORMAL SHIPPING DATES FOR ALL ITEMS STOCKED IN OUR WAREHOUSE ARE TUESDAY AND THURSDAY. WE DO NOT
SHIP ON WEEKENDS, ANY ORDER RECEIVED AFTER 1 PM EST ON THURSDAY WE BE SHIPPED ON THE FOLLOWING TUESDAY.
*ALL [MADE TO ORDER PRODUCTS] SHIPPED DIRECTLY FROM THE MANUFACTURER WILL BE SHIPPED UPON COMPLETION.
*WWW.DECIBELGARDEN.COM SHIPS ALL ORDERS VIA DHL AND OR UPS.
*ALL ORDERS SHIPPED DIRECTLY FROM THE MANUFACTURER MAY BE SHIPPED BY FED EX, DHL, UPS, WATKINS, PITT OHIO
OR ANY OTHER METHOD THE MANUFACTURER DEEMS ACCEPTABLE.
AT WWW.DECIBELGARDEN.COM WE ARE COMMITTED TO GETTING YOUR ORDER SAFELY TO YOUR DOORSTEP AS FAST AS
POSSIBLE AND AT MINIMUM COST.
DEPENDING ON THE ITEM(S) YOU PURCHASE ON WWW.DECIBELGARDEN.COM AND THE LOCATION TO WHICH THE ITEMS WILL
BE DELIVERED, DIFFERENT SHIPPING METHODS WILL BE AVAILABLE. EACH SHIPPING METHOD HAS ITS OWN RESTRICTIONS
AND CHARGES THAT WILL BE APPLIED TO YOUR ORDER.
AT CHECKOUT, YOU WILL BE PROMPTED TO CHOOSE A SHIPPING METHOD FOR YOUR ITEM(S). SHIPPING COSTS ARE
DEPENDENT ON THE ITEMS IN YOUR ORDER AND THE SHIPPING METHOD YOU SELECT. YOUR SHIPPING CHARGES WILL
AUTOMATICALLY COMPUTE DURING CHECKOUT PRIOR TO THE COMPLETION OF YOUR ORDER SOME ITEM(S) MAY INCUR
EXTRA SHIPPING COST, IF SO YOU WILL BE NOTIFIED BY PHONE OR EMAIL PRIOR TO SHIPMENT FOR YOUR APPROVAL.
WE OFFER FREE GROUND SHIPPING TO THE LOWER 48 CONTINENTAL U.S. STATES ON MOST ITEMS.
*FREE GROUND SHIPPING DOES NOT INCLUDE WHITE GLOVE SERVICE.
PRODUCTS THAT ARE TOO HEAVY OR LARGE TO SHIP VIA GROUND (E.G. UPS, FEDEX) WILL BE SENT TO YOU VIA TRUCK
FREIGHT. TRUCK FREIGHT IS DIFFERENT THAN STANDARD UPS, FEDEX OR US MAIL IN THAT YOU WILL BE RESPONSIBLE FOR
CARRYING THE PRODUCT FROM THE BACK OF THE TRUCK INTO YOUR HOME.
THE MOST IMPORTANT THING TO REMEMBER ABOUT TRUCK FREIGHT IS THAT YOU MUST INSPECT THE PACKAGE AT THE TIME
OF DELIVERY. IF THE BOX HAS ANY DAMAGE, OR IF THERE IS ANY REASON FOR YOU TO BE AT ALL CONCERNED ABOUT
DAMAGE, PLEASE WRITE "PRODUCT DAMAGED" CLEARLY ON THE SHEET THAT THEY ASK YOU TO SIGN. THIS SIMPLY INSURES
THAT IF THERE IS ANY DAMAGE, IT WILL BE EASY TO TAKE CARE OF THE PROBLEM. PLEASE KEEP IN MIND THAT YOU MAY NEED
A COUPLE OF PEOPLE TO HELP UNLOAD IT. FOR AN ADDITIONAL FEE MOST TRUCK FREIGHT COMPANIES WILL MOVE THE ITEM
FROM THE TRUCK INTO YOUR HOME. TO ORDER THESE ADDITIONAL SERVICES, PLEASE CONTACT US AT 1-877-251-2298.
* WORLD-WIDE SHIPPING IS AVAILABLE ON MOST ITEMS.
(PATRONS ARE RESPONSIBLE FOR ALL DOCUMENT FEES, CUSTOMS FEES, DUTY TAXES ETC.)
* (ALL INTERNATIONAL ORDERS REQUIRE): A FAXED OR EMAILED DECIBEL GARDEN CREDIT CARD AUTHORIZATION FORM.
FAX NUMBER: 1-877-251-2298
EMAIL: customerservice@decibelgarden.com
STANDARD GROUND, NORMALLY 3-8 BUSINESS DAYS.
MOST ITEMS MAY BE SHIPPED TO THE 48 CONTIGUOUS UNITED STATES VIA DHL AND OR UPS STANDARD GROUND SERVICE.
YOU CAN EXPECT YOUR ORDER TO ARRIVE WITHIN 3-8 FULL BUSINESS DAYS. BUSINESS DAYS ARE MONDAY-FRIDAY,
EXCLUDING FEDERAL HOLIDAYS WITHIN THE UNITED STATES.
*SHIPPING RATES MAY INCREASE FOR ITEMS THAT ARE CONSIDERED BY THE CARRIER AS OVERSIZED, OVERWEIGHT, OR
REQUIRE SPECIAL HANDLING OF ANY KIND.
*OUR NORMAL SHIPPING DATES FOR ALL ITEMS STOCKED IN OUR WAREHOUSE ARE TUESDAY AND THURSDAY. WE DO NOT
SHIP ON WEEKENDS, ANY ORDER RECEIVED AFTER 1 PM EST ON THURSDAY WE BE SHIPPED ON THE FOLLOWING TUESDAY.
*ALL [MADE TO ORDER PRODUCTS] SHIPPED DIRECTLY FROM THE MANUFACTURER WILL BE SHIPPED UPON COMPLETION.
*WWW.DECIBELGARDEN.COM SHIPS ALL ORDERS VIA DHL AND OR UPS.
*ALL ORDERS SHIPPED DIRECTLY FROM THE MANUFACTURER MAY BE SHIPPED BY FED EX, DHL, UPS, WATKINS, PITT OHIO
OR ANY OTHER METHOD THE MANUFACTURER DEEMS ACCEPTABLE.
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