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Click The Logo Of Your Order Shipping Confirmation# To Track Your Order.
*OUR NORMAL SHIPPING DATES FOR ALL ITEMS STOCKED IN OUR WAREHOUSE ARE TUESDAY AND
THURSDAY. WE DO NOT SHIP ON WEEKENDS, ANY ORDER RECEIVED AFTER 1 PM EST ON THURSDAY WE BE
SHIPPED ON THE FOLLOWING TUESDAY.
*ALL (MADE TO ORDER PRODUCTS) SHIPPED DIRECTLY FROM THE MANUFACTURER WILL BE SHIPPED UPON
COMPLETION.
*WWW.DECIBELGARDEN.COM SHIPS ALL ORDERS VIA DHL.
*ALL ORDERS SHIPPED DIRECTLY FROM THE MANUFACTURER MAY BE SHIPPED BY AIRBORNE, FEDEX, DHL,
UPS, PITT OHIO, WATKINS OR ANY OTHER METHOD THE MANUFACTURER DEEMS ACCEPTABLE.
*FREE GROUND SHIPPING DOES NOT INCLUDE WHITE GLOVE SERVICE.
PRODUCTS THAT ARE TOO HEAVY OR LARGE TO SHIP VIA GROUND (E.G. DHL, FEDEX) WILL BE SENT TO YOU
VIA TRUCK FREIGHT. TRUCK FREIGHT IS DIFFERENT THAN STANDARD DHL, FEDEX OR US MAIL IN THAT YOU
WILL BE RESPONSIBLE FOR CARRYING THE PRODUCT FROM THE BACK OF THE TRUCK INTO YOUR HOME.
THE MOST IMPORTANT THING TO REMEMBER ABOUT TRUCK FREIGHT IS THAT YOU MUST INSPECT THE
PACKAGE AT THE TIME OF DELIVERY. IF THE BOX HAS ANY DAMAGE, OR IF THERE IS ANY REASON FOR YOU
TO BE AT ALL CONCERNED ABOUT DAMAGE, PLEASE WRITE "PRODUCT DAMAGED" CLEARLY ON THE SHEET
THAT THEY ASK YOU TO SIGN. THIS SIMPLY INSURES THAT IF THERE IS ANY DAMAGE, IT WILL BE EASY TO
TAKE CARE OF THE PROBLEM. PLEASE KEEP IN MIND THAT YOU MAY NEED A COUPLE OF PEOPLE TO HELP
UNLOAD IT. FOR AN ADDITIONAL FEE MOST TRUCK FREIGHT COMPANIES WILL MOVE THE ITEM FROM THE
TRUCK INTO YOUR HOME. TO ORDER THESE ADDITIONAL SERVICES, PLEASE CONTACT US AT 1-877-251-2298.
* (ALL INTERNATIONAL ORDERS REQUIRE): A FAXED OR EMAILED DECIBEL GARDEN CREDIT CARD AUTHORIZATION FORM.
FAX NUMBER: 1-877-251-2298
EMAIL: customerservice@decibelgarden.com
* INTERNATIONAL ORDERS OUTSIDE OF THE UNITED STATES ARE AVAILABLE ON MOST ITEMS,
(PATRONS ARE RESPONSIBLE FOR ALL DOCUMENT FEES, CUSTOMS FEES, DUTY TAXES ETC...)
THURSDAY. WE DO NOT SHIP ON WEEKENDS, ANY ORDER RECEIVED AFTER 1 PM EST ON THURSDAY WE BE
SHIPPED ON THE FOLLOWING TUESDAY.
*ALL (MADE TO ORDER PRODUCTS) SHIPPED DIRECTLY FROM THE MANUFACTURER WILL BE SHIPPED UPON
COMPLETION.
*WWW.DECIBELGARDEN.COM SHIPS ALL ORDERS VIA DHL.
*ALL ORDERS SHIPPED DIRECTLY FROM THE MANUFACTURER MAY BE SHIPPED BY AIRBORNE, FEDEX, DHL,
UPS, PITT OHIO, WATKINS OR ANY OTHER METHOD THE MANUFACTURER DEEMS ACCEPTABLE.
*FREE GROUND SHIPPING DOES NOT INCLUDE WHITE GLOVE SERVICE.
PRODUCTS THAT ARE TOO HEAVY OR LARGE TO SHIP VIA GROUND (E.G. DHL, FEDEX) WILL BE SENT TO YOU
VIA TRUCK FREIGHT. TRUCK FREIGHT IS DIFFERENT THAN STANDARD DHL, FEDEX OR US MAIL IN THAT YOU
WILL BE RESPONSIBLE FOR CARRYING THE PRODUCT FROM THE BACK OF THE TRUCK INTO YOUR HOME.
THE MOST IMPORTANT THING TO REMEMBER ABOUT TRUCK FREIGHT IS THAT YOU MUST INSPECT THE
PACKAGE AT THE TIME OF DELIVERY. IF THE BOX HAS ANY DAMAGE, OR IF THERE IS ANY REASON FOR YOU
TO BE AT ALL CONCERNED ABOUT DAMAGE, PLEASE WRITE "PRODUCT DAMAGED" CLEARLY ON THE SHEET
THAT THEY ASK YOU TO SIGN. THIS SIMPLY INSURES THAT IF THERE IS ANY DAMAGE, IT WILL BE EASY TO
TAKE CARE OF THE PROBLEM. PLEASE KEEP IN MIND THAT YOU MAY NEED A COUPLE OF PEOPLE TO HELP
UNLOAD IT. FOR AN ADDITIONAL FEE MOST TRUCK FREIGHT COMPANIES WILL MOVE THE ITEM FROM THE
TRUCK INTO YOUR HOME. TO ORDER THESE ADDITIONAL SERVICES, PLEASE CONTACT US AT 1-877-251-2298.
* (ALL INTERNATIONAL ORDERS REQUIRE): A FAXED OR EMAILED DECIBEL GARDEN CREDIT CARD AUTHORIZATION FORM.
FAX NUMBER: 1-877-251-2298
EMAIL: customerservice@decibelgarden.com
* INTERNATIONAL ORDERS OUTSIDE OF THE UNITED STATES ARE AVAILABLE ON MOST ITEMS,
(PATRONS ARE RESPONSIBLE FOR ALL DOCUMENT FEES, CUSTOMS FEES, DUTY TAXES ETC...)
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